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Data Deletion

Ascended by Level Up Fitness Inc.

 

Ascended is operated by Level Up Fitness Inc.. We respect your right to control your personal data and provide clear instructions for requesting deletion of your information.This page explains what data can be deleted, how to request deletion, and what happens after your request is submitted.

 

Your Right to Data Deletion

Depending on your location, you may have the right to request deletion of personal data we have collected about you, including data associated with your Ascended account. We honor valid deletion requests in accordance with applicable privacy laws, including GDPR and CCPA where relevant.

 

What Data Will Be Deleted

Upon verified request, we will permanently delete or anonymize the following information associated with your Ascended account:

  • Account information (email address, username, profile details)

  • Fitness activity data you entered manually (workouts, XP, ranks)

  • App usage and analytics data linked to your account

  • Communication records associated with your account (support requests, emails)Some limited information may be retained where required by law (such as compliance, security, or fraud prevention records).

 

How to Request Data Deletion

To request deletion of your data, follow these steps:

  1. Email us atinfo@levelup-fitness.com

  2. Use the subject line:“Ascended Data Deletion Request”

  3. In your message, include:

  • The email address associated with your Ascended account

  • A clear request for data deletion

  • No additional forms or accounts are required.

 

Verification & Processing Timeline

For your protection, we may request verification to confirm account ownership before processing your request.

Once verified:

Your data will be permanently deleted within 30 days

You will receive confirmation when the process is complete

If additional time is required due to legal or technical reasons, we will notify you.

 

What Happens After Deletion

After deletion:

  • Your Ascended account will no longer be accessible

  • All progress, XP, and achievements will be permanently removed

  • Re-registering will require creating a new account from scratch

Deletion requests cannot be undone.

 

Third-Party Services

Ascended uses trusted third-party services (such as analytics, authentication, and messaging providers). When a deletion request is processed, we also instruct relevant providers to delete or anonymize associated data in accordance with their obligations.

 

Questions or Concerns

If you have questions about data deletion or your privacy rights, contact us at:Email: info@levelup-fitness.comCompany: Level Up Fitness Inc.App: Ascended

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